Schools — frequently asked questions
Questions about MusiCal for school music departments. Can’t find your answer? Get in touch.
What is MusiCal for Schools?
Who is it for?
How much does it cost?
Do we need to install anything?
How do students get added?
By default, student accounts are created through enrolments. When a family enrols (or an admin adds a student), the enrolment is created with a status of “waiting” and no teacher attached — it sits in a clear queue until a coordinator reviews it and assigns a tutor, at which point it becomes active and lessons can be scheduled. This keeps you in control of who teaches whom.
Moving over from another system? We also provide a CSV import to migrate your existing student data in bulk, rather than re-entering everyone by hand.
Can parents and students log in?
Does it handle ensembles and group lessons?
Does it have a lending library?
What reminders and emails does MusiCal send?
MusiCal sends several emails automatically, so families stay informed without extra work for staff:
- Lesson reminders — sent the day before a lesson to opted-in families.
- Cancellation notices — when a lesson is cancelled (by the school or requested by a family).
- Schedule-change notices — when a lesson’s time or date moves.
- Overdue library reminders — when a borrowed instrument or book is past its due date.
- Welcome & account emails — when families and tutors are first set up.
Every message is fully customisable— edit the wording, turn individual emails on or off, and add a custom signature. They all go out under your school’s name and branding.
Can we use our own branding?
Does it support schools with multiple campuses?
Does it track staff compliance?
Where is our data stored? Is it safe?
Your data stays in Australia, on Sydney-based servers— your students’ and families’ information isn’t shipped offshore. Each school’s information is kept private to that school, access is limited by role, and data is encrypted in transit.
We will never sell or share your information, we don’t send you marketing emails, and there are no ads anywhere in MusiCal.
What are our school links?
Every school gets its own short, branded web addresses — for example:
- musicalendar.app/yourschool — your branded sign-in page.
- musicalendar.app/yourschoolenrol — your branded enrolment page for new families.
Set yours up in Settings → School links — ready for your website, newsletters or QR codes.
Can we try it before committing?
How do we get started?
Most schools are up and running within a few days:
- We create your school’s account and your coordinator login.
- You customise MusiCal with your logo, colours and email wording.
- Add your tutors (by invitation) and students — import by CSV, or open enrolments to families.
- Set up your school links, then start scheduling lessons.
Follow our detailed quick-start guide, and we can offer an over-the-phone consultation to make your start smooth. Get in touch.